Testimonials

The Service team at Ford Bicester do a great job and are to be commended. They are friendly, helpful and efficient. Whilst there is always room for improvement in any company, as a customer, I am very satisfied.

Just want to say a massive thank you to Bicester ford for this afternoon for helping to fix something on my car, I went in just on the off chance to see if they could help at all and as always, the answer was yes! It doesn’t matter if the job is big or small, they go that extra mile to help! 

The staff are always helpful and happy, friendly and always there to help! 

Thank you again🙌

😊

Had an issue with my car bonnet yesterday driving home from work, so I popped into ford to see if any one could help. A gent named Kully came to my rescue and fixed the problem straight away, as well as checking the oil level just because! Great customer service and lovely experience even though I wasn't even a customer. Five stars.

 have just returned from Bicester Ford and would like to give them a five star review for being so incredibly kind and efficient. Special mention of Jackie who was so helpful on the phone yesterday and Kully, the mechanic, who quickly worked out the problem with my car and took the time to give me very clear advice as to how to rectify the problem. Very kind and not at all condescending as sometimes happens to women who haven't a clue about cars! I was not charged for the help I was given and really appreciate this. 

Andrea is a pleasure to deal with and always goes out of her way to provide an excellent service. The collection and delivery of my vehicle made the whole process stress free and very straightforward.

The whole process was simple and we were treated like one of the family, despite this being my first (of many) visits to Bicester Ford , everything ran smoothly

I was very pleased with my new Fiesta from Bicester Ford. Jeff and Andrea and all the team were very very helpful as they have been over the last 12/13 years. Nothing has been to much trouble for them, i could not of have a better experience than Bicester Ford.

Just a quick note to thank you all for the excellent service provided today when my one year old Kuga was given it's first annual service at your establishment. I goes like a dream (as you would of course expect afterwards) and your reception took the trouble to phone me when it was ready to collect. Most garages promise to do this but most never actually get round to it. However I would like you to thank the chap who cleaned it afterwards. His work is a credit to you. I feel that I ought to wear white gloves now before I touch it!

To the only Main Dealer Garage I would recommend, Thanks guys

To Andrea and all the team you have looked after my car for the past 3 years and every time you have been so helpful and made to feel a valued customer well done and thanks.

The car was returned cleaned inside and out. Looked immaculate. Excellent service.