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Testimonials

What our customers say...

All the customer photographs, comments and quotes featured in our website are from actual Bicester Ford client work and remain the copyright of Redding and Redding Limited.

New Car Purchase

I collected my shiny new Puma from Buckingham Ford today. The customer service that I received whilst purchasing my new vehicle was second to none. My salesman, James, was an absolute delight - nothing was too much trouble, everything was clearly explained, he called me to keep me updated and the vehicle was ready when he said it would be. And he was so happy and cheerful!  

I have always brought my vehicles from large dealerships but this time I made a conscious decision to support a local, family run business. I was not disappointed and would not hesitate to recommend Buckingham Ford to anyone looking to buy a new Ford. 

Oh and the car is a dream - I am extremely pleased with it. Without doubt - 5 stars 
Debbie Moore

Highly Recommend

I would like to say a huge thank you to Jacob for the professional service that was given to myself and my husband when purchasing our first ever brand new car.Jacob was very knowledgeable and helpful in all aspects of buying a new car.

I only have one more thing to say.

I love my new car :)

Thank you Jacob


Michele Tanner

many thanks once again

just sorted out my lease van service. a special mention to val,rose, josh and jason who were brilliant once again. excellent staff all round and a credit to Buckingham Ford.

Robert Hutt

Car collected for its MOT and servicing. It was returned, thoroughly cleaned as promised. Excellent service,very happy to recommend Buckingham Ford to anyone. 
Dennis Sizeland

Brilliant service

Dear Jacob,

I would like to say how really helpful you have been with the whole process of buying my car. From day one, you took me step by step, with a really nice manner, and in a most professional way. Also James and the rest of the team make me feel confident I'm dealing with a really good friendly outfit. Ps I'm loving my new car!


Rupert Wilson

Excellent service

Hi Jacob,

Just a note to say thank you for your excellent service in helping me to find a new car.  You were pleasant, courteous and helpful at all times.  When I had an issue with the body work you dealt with it promptly and efficiently and I am very pleased with the car.  

Many thanks


Tessa Shaw

Welcoming, Professional and Knowledgeable.

Jacob was incredibly welcoming, professional and knowledgeable. Nothing was too much trouble. Jacob made everything so easy and our overall experience was fantastic. I have recommended both the garage and Jacob to family and friends. Everything worked like clockwork. The level of care and customer service we received was outstanding throughout the process. The car we purchased was ideal for our needs and when we collected the vehicle it was an efficient process. The car is absolutely meeting expectations, as did Jacob. We can't thank you enough. Best ever car buying experience,  we'll certainly be back. Thanks for everything .
Julia Quinn

Great Service Today

I just wanted to email and thank you for your great service today. You picked up my Ford Fiesta and updated the Infotainment system and it now seems to connect to my Android phone and make phone calls. Hopefully it will continue to work reliably.


Julie Rowland

A Big Thank You

Dear Jacob, 

I hope you are well.I just wanted to say a big thank you for all your help with regards to my new car.You were very professional and explained everything thoroughly, putting me at ease so thank you for that.I am enjoying driving it and learning as I go, sometimes having to consult the manual. 😂

Kind regards, 

Mary Critcher. 


Mary Critcher

Honest and friendly garage

The staff at the garage are always friendly, and their servicing prices are reasonable. They are honest on whether work is necessary on the vehicle, and they hand the car back in a very clean condition.
Michael Borchart

No Hard Sell

Hello Jacob,

Thank you for your assistance in purchasing the Ford Fiesta. You made the process hassle free and I felt that, whilst you offered the extra options such as gap insurance, I did not feel under any obligation and you did not try the hard sell others try. I felt at ease during the process and believe that I ended up with a good price and a fair deal. You explained the car systems very well and took the time to help me pair my phone to the car.The car was ready at the agreed time and the handover of my part ex went smoothly.The additional work had been carried out and parts were installed as promised. I have already commented to others on the good customer experience I received.

It is decidedly possible that I will be back when I want to change vehicles.


Richard Clark

Professional Administration

Having just recently taken delivery of a used Mondeo I need to commend Buckingham Ford on the professional administration of the sale. From initial enquiry through the stages of inspecting the car, arranging finance, and timetabling the delivery, all aspects were handled sensitively and efficiently. All in all a very satisfactory experience ! Thanks to the sales team and Jacob Manders in particular.
Peter Butcher

buckingham


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